Insights for organizations that want to understand themselves.

Organizational Intelligence30/09/20266 min read

Before public administration deploys AI

Public administrations rarely fail with AI projects because of the technology. What is usually missing is a reliable description of how work is actually done: which workflows exist, who decides at which point, which rule applies and where documented and lived practice diverge. Five questions that should be answered before the first project, and why their order cannot be reversed.