Blog & News
Articles, product news and field notes on Organizational Intelligence and the evolution of work.
In process mining, AI takes over the number crunching, pattern recognition and forecasting – but context, accountability and decisions stay human. An honest look at the strengths and the limits.
Read articleGetting from “processes documented somehow” to “an AI agent acting on them” normally takes twelve months. With a structured approach it takes four weeks — because processes are built as a machine-readable structure from the start.
Read articleAdministrative errors cost quietly, but steadily. How AI prevents errors before they happen – and catches them before they escalate.
Read articleAgentic AI is only as good as the environment it operates in. Organizational Intelligence is that foundation — and most companies don't have it yet.
Read articleAI agents are highly qualified and lightning fast. But in most companies they don't know how the business really runs. Organizational Intelligence changes that.
Read articleBPM and Organizational Intelligence sound similar — but they aren't. Five dimensions in which the two approaches differ fundamentally, and what that means for every process and AI initiative today.
Read articleA process model describes how work is supposed to run — a Knowledge Graph knows how it actually runs. This article explains the difference and why it decides whether enterprise AI delivers in your company or fails.
Read articleEvery operations manager knows the feeling: processes that work on paper — and create friction every single day in practice. Manual handovers between departments that nobody feels responsible for. Excel sheets shuttling between systems because the integration is missing. Escalations that could have been prevented if only someone had been informed earlier. The good news: yes, there are AI solutions for exactly these problems. The less good news: there isn't one — there are many, for very different use cases. Buy the wrong tool for the wrong problem and a year later you have an expensive disappointment and the same workflows as before. This article gives you the overview: which categories of AI solutions exist, what they can really do, when each one makes sense — and what to watch for before you buy.
Read articleIn 2026, AI becomes the strategic operating system for business processes. In our view the central trends are these: 1. hyperautomation with AI agents, 2. generative AI for process design, 3. Process Intelligence as a success factor, 4. explainable AI in light of the EU AI Act, and 5. multimodal and edge-based AI solutions. We are also confident of this: practical fields of application will continue to show the greatest effect where they are clearly tied to business and process goals — quality management (automatic deviation detection, context-aware search), industrial production (optimized set points for higher yield and energy efficiency) and operations (end-to-end process optimization from throughput to compliance).
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