Blog & News

Insights for organizations that want to understand themselves.

Articles, product news and field notes on Organizational Intelligence and the evolution of work.

Why BPM projects take 18 months

Almost every BPM project ends up running 12 to 18 months — and that is no accident. This article shows why long timelines are the structural result of an outdated paradigm, and how 18 months become four weeks.

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From Lean to AI: the best methods for process optimization in the age of digitalization

In today's dynamic business world, “process optimization” is far more than a buzzword. Companies of every size and industry are recognizing that efficient processes not only reduce costs but also raise quality and satisfaction. But how do you improve existing processes and establish new, more efficient structures? This is where modern approaches come in — approaches being transformed by the use of artificial intelligence (AI). This post shows how companies can maximize their efficiency through targeted process optimization. We look in particular at the role of AI in the optimization process. We also touch briefly on a concrete case study showing the successful implementation of aiio's AI capabilities in a real business context.

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The process landscape: basics, examples and best practices

Have you ever tried to find your way around an unfamiliar city without a sat nav, a map or street signs? That is exactly what it feels like when a company tries to work without a process landscape. Below we look at the most important properties of a GOOD process landscape, including some (graphical) examples and best practices — so you never get lost in your own processes again 😉

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Visualize to Optimize: why flowcharts are genuine game changers

Process structure diagram, flow diagram, flow chart — or simply: flowchart. Whenever one of those terms gets thrown around, you can safely assume someone is talking about visualizing a workflow (or process). Which raises the question: why are processes of every kind always presented in this format? What advantages do companies actually get from using flowcharts (the term we'll settle on for the rest of this post)? That, and a little more, is what we look at here.

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What is crowd mining?

“Normal” process management … or crowd mining? What do we even mean by “crowd mining”, and how does it differ from “normal” process management? More on that in this post.

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